Exalted Industries (Pty) Ltd.

Website Terms and Conditions

Last Updated: 28 July 2026

Welcome to the Exalted Industries (Pty) Ltd. website. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using this website.


1. Company Information

Exalted Industries (Pty) Ltd. is a South African company providing professional services including, but not limited to:

  • Electrical maintenance and installations

  • CCTV supply, installation and maintenance

  • Smart AI surveillance solutions

  • Body-worn camera solutions

  • Vehicle dash camera solutions

  • Access control systems

  • Security technology solutions

  • Networking and related infrastructure

  • Maintenance contracts

  • Technical consulting and support


2. Use of the Website

You agree to use this website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, or harmful software.

  • Copy or reproduce website content without written permission.

  • Misrepresent yourself when making enquiries.

  • Use this website in any way that may damage or disrupt our services.


3. Quotations

All quotations issued by Exalted Industries:

  • Are valid for 30 calendar days unless otherwise stated.

  • Are subject to stock availability.

  • May change due to supplier pricing or exchange rate fluctuations before acceptance.

  • Do not constitute a binding agreement until accepted in writing by the client.

Any additional work requested outside the quoted scope shall be charged separately.


4. Orders

An order is considered confirmed once:

  • A written acceptance is received;

  • A purchase order has been issued (where applicable); or

  • A deposit has been paid.

Exalted Industries reserves the right to decline or cancel any order due to:

  • Incorrect pricing

  • Product unavailability

  • Supplier discontinuation

  • Payment issues

  • Suspected fraudulent activity


5. Pricing

All prices are quoted in South African Rand (ZAR) unless otherwise stated.

Prices may exclude:

  • VAT

  • Delivery charges

  • Travel costs

  • Accommodation

  • Special equipment hire

These costs will be clearly stated on the quotation where applicable.


6. Payment Terms

Unless otherwise agreed in writing:

  • Deposits may be required before procurement or installation.

  • Payment is due according to the terms stated on the invoice.

  • Late payments may attract interest at the maximum rate permitted by South African law.

  • The client shall be responsible for all legal costs incurred in recovering overdue amounts.

Ownership of supplied equipment remains with Exalted Industries until full payment has been received.


7. Delivery

Delivery dates are estimates only.

Exalted Industries will make every reasonable effort to meet agreed delivery dates but shall not be liable for delays caused by:

  • Suppliers

  • Courier companies

  • Customs delays

  • Force majeure

  • Load shedding

  • Extreme weather

  • Civil unrest


8. Installation Services

The client agrees to:

  • Provide safe access to the installation site.

  • Ensure electricity is available where required.

  • Obtain all necessary permissions from landlords, body corporates or property owners.

  • Ensure suitable internet connectivity where required.

Additional work discovered during installation that falls outside the original quotation will require client approval before commencement.


9. Maintenance Services

Maintenance contracts include only those services specifically stated within the signed agreement.

Maintenance does not include:

  • Damage caused by lightning

  • Power surges

  • Floods

  • Fire

  • Theft

  • Vandalism

  • Animal damage

  • Unauthorized repairs

  • Client misuse

Replacement parts may be charged separately.


10. Product Warranty

Products supplied by Exalted Industries are covered by the manufacturer's warranty where applicable.

Warranty claims do not cover:

  • Accidental damage

  • Improper installation by third parties

  • Power surges

  • Water damage

  • Fire

  • Theft

  • Negligence

  • Incorrect usage

  • Unauthorized modifications

Where Exalted Industries performs the installation, workmanship is warranted for a period specified on the quotation or invoice.


11. Returns

Returns will only be accepted:

  • In accordance with the Consumer Protection Act where applicable.

  • With proof of purchase.

  • For defective products covered under warranty.

Special-order items, customised equipment and software licences may not be returned unless defective.


12. Limitation of Liability

While Exalted Industries installs quality security equipment, no security system can guarantee the prevention of crime, theft, vandalism or loss.

Accordingly, Exalted Industries shall not be liable for:

  • Theft

  • Loss of property

  • Loss of income

  • Business interruption

  • Consequential damages

  • Data loss

  • Loss caused by power failures

  • Internet outages

  • Criminal activity

  • Third-party negligence

Our maximum liability shall not exceed the value of the specific services or products supplied.


13. Intellectual Property

All website content including:

  • Logos

  • Company branding

  • Photographs

  • Videos

  • Graphics

  • Brochures

  • Technical documentation

  • Website design

  • Written content

remains the intellectual property of Exalted Industries unless otherwise stated.

No material may be copied, reproduced or distributed without prior written permission.


14. Privacy

Exalted Industries respects your privacy.

Personal information collected through this website may include:

  • Name

  • Company

  • Telephone number

  • Email address

  • Physical address

  • Enquiry details

Information is collected solely for legitimate business purposes including:

  • Responding to enquiries

  • Preparing quotations

  • Delivering services

  • Customer support

  • Legal compliance

Personal information will not be sold or shared except where required by law or with trusted service providers assisting us in delivering our services.


15. POPIA Compliance

Exalted Industries processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By submitting your information through this website, you consent to the collection and processing of your personal information for business purposes.

You may request access to, correction of, or deletion of your personal information by contacting us.


16. Third-Party Products

Products manufactured by third parties remain the property and trademark of their respective owners.

Product images, names and specifications are used for identification purposes only.


17. External Links

Our website may contain links to third-party websites.

Exalted Industries is not responsible for the content, privacy practices or security of external websites.


18. Force Majeure

Exalted Industries shall not be liable for failure to perform its obligations where such failure results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Load shedding

  • Government action

  • Pandemics

  • Civil unrest

  • Strikes

  • War

  • Supplier shortages

  • Internet failures


19. Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.


20. Amendments

Exalted Industries reserves the right to amend these Terms and Conditions at any time without prior notice.

Updated versions will be published on this website.


21. Contact Us

Exalted Industries (Pty) Ltd.

For any questions regarding these Terms and Conditions, please contact us using the details provided on our Contact Us page.


By using this website, you acknowledge that you have read, understood and agreed to these Terms and Conditions.