Privacy Policy

Effective Date: 28 July 2026

At Exalted Industries (Pty) Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website or use our products and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Who We Are

Exalted Industries (Pty) Ltd provides professional technology and infrastructure solutions, including:

  • Electrical maintenance and installations

  • CCTV systems

  • Body-worn camera solutions

  • Dash camera solutions

  • Access control systems

  • Security and surveillance solutions

  • Technical consulting and support


2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

  • Full name

  • Company name

  • Email address

  • Telephone number

  • Physical address

  • Job title (where applicable)

Business Information

  • Company details

  • Purchase history

  • Quotation requests

  • Service enquiries

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Cookies and similar technologies


3. How We Use Your Information

We collect personal information to:

  • Respond to enquiries

  • Prepare quotations

  • Supply products and services

  • Schedule installations and maintenance

  • Provide customer support

  • Process payments

  • Improve our website and services

  • Send important service updates

  • Meet our legal and regulatory obligations

We only collect information that is necessary for these legitimate business purposes.


4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Trusted suppliers and manufacturers

  • Delivery and courier companies

  • Payment service providers

  • Professional advisers

  • Government or regulatory authorities where required by law

All third parties are expected to protect your information appropriately.


5. Data Security

Exalted Industries takes reasonable technical and organisational measures to safeguard your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Although we work to protect your information, no online system can guarantee absolute security.


6. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyse website traffic

  • Enhance your browsing experience

You can disable cookies through your browser settings, although some website features may not function correctly.


7. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal requirements

  • Maintain financial records

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or destroyed.


8. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Update your personal details

  • Request deletion of your information where legally permitted

  • Object to certain processing of your information

  • Withdraw consent where processing is based on consent

We will respond to reasonable requests in accordance with applicable legislation.


9. Third-Party Links

Our website may contain links to third-party websites.

Exalted Industries is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.


10. Children's Privacy

Our website and services are intended for business and general audiences and are not directed at children under the age of 18.

We do not knowingly collect personal information from children through our website.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The latest version will always be published on this website with the updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Exalted Industries (Pty) Ltd

Email: morne@exalted.co.za

Phone: 073 775 5098

Website: www.exalted.co.za

Business Hours:
Monday – Friday: 08:00 – 17:00